WAALRE – After a successful audit in October, Duotank Group has been granted the brand-new ISO 9001:2015 certification. Duotank is one of the first companies in Europe to successfully achieve the ISO 9001:2015 norm. The achievement of this certification marks the determination of Duotank to maintain focus on optimal quality and customer satisfaction. In the new ISO 9001:2015, companies are tasked to look at risks that can potentially affect quality. Where in the past the customer’s point of view was most important, the paradigm has now shifted to involving all stakeholders. This means risks related to customers, suppliers, employees and government have now been included in the risk assessment, making it the basis for the ISO 9001:2015. Risks related to customers and customer satisfaction are still considered to be top priority and are therefore addressed first. The position of a risk in the assessment determines what type of procedure or working instruction has to be developed in order to decrease the risk to an acceptable level, or (preferably) fully diminish the risk.In October 2015, Duotank Group has been audited according to the new ISO 9001:2015 procedures and this audit was achieved with success. As of effect of now, Duotank Group is officially ISO 9001:2015 certified.